HouseCat support

Clear help for setup,
Care, pairing, and reports.

Find clear help for installation, Care, connected computers, account access, and Windows health tools.

Install and first launch

Install HouseCat on a supported 64-bit Windows PC. Choose Standalone Mode to begin immediately without signing in or pairing.

Restart-safe HouseCat Care

Care and Child Mode

Choose Feed, Drink, Pet, Play, Litter, Sleep, or Wake. HouseCat saves Care progress and clearly shows the activity in progress.

HouseCat Parent Lock

Parent Lock

The Parent PIN stays on the PC. Connected controls appear only for eligible accounts and supported paired computers. Your Parent PIN always stays on the PC.

Pair a computer

Create a one-time 9-digit code, enter it in the HouseCat app, and the computer will appear in your private dashboard.

Open pairing →

Household messages

Connected Household lets paired HouseCat computers send private app-to-app messages, with offline delivery and read status.

PC Health reports

Copy or export a clear health report from the Windows app. Detailed technical information stays available when support needs it.

Server unavailable

The desktop cat, Care, Child Mode, PC Health, maintenance, and reports continue locally. The dashboard reconnects automatically when service returns.

Temperatures unavailable

Some computers do not expose compatible temperature sensors. HouseCat shows “Unavailable” instead of guessing.

Network Rescue

Network Rescue is a separate Windows recovery utility for focused local troubleshooting outside the main HouseCat app.

System requirements

Built for 64-bit Windows PCs.

Windows 11 is recommended. Windows 10 22H2 is best-effort legacy compatibility. 4 GB RAM and 1 GB free storage are the minimum.

Full requirements

Need human help?

FlaroCity Account Support

Use the account support form for installation, pairing, device access, reports, or connected-service questions. Do not send passwords, Parent PINs, or device credentials.

Sign in for Support